- #Portal reloaded trigger bug pdf#
- #Portal reloaded trigger bug archive#
- #Portal reloaded trigger bug plus#
SD-101501 : Added change attachment API in the API doc tool. SD-103174 : Unable to save a change request after editing if more than 100 assets are associated with the change request. #Portal reloaded trigger bug archive#
SD-103260 : Archive request fails when the request contains notifications with subject more than 250 characters.
#Portal reloaded trigger bug pdf#
SD-103740 : Unable to view PDF attachments in request conversations if the request has approval configured. SD-103397 : If a service request template has organization roles configured as approvers, approval notifications are not sent to users with the relevant organization roles if the user is not a service request approver. SD-103163 : Unable to preview PDF attachments in request notifications, conversations, and approval page in build 13004 or higher. SD-103378 : Approvers are redirected to an error page while approving a request from the Approve/Reject buttons in email if the email notification template contains $ApprovalActionButton variable. SD-103876 : Unable to bulk-edit requests if Allow requesters and technicians to override the Priority Matrix option is disabled in the Priority Matrix. SD-103523 : Unable to view pdf attachments from the request approval page. SD-103189 : Requester selection icon in request forms is clickable for users even if it is in the disabled state. SD-103049 : Field and form rules for services requests are not getting executed if values of the conditions in the rules contain products from the Assets module. Note: Existing users will be able to use their Zoho Analytics integration without any changes. #Portal reloaded trigger bug plus#
Going forward, users will be able to integrate with ManageEngine Analytics Plus Cloud to analyze business data and create reports/dashboards.
SDF-103800 : ManageEngine Analytics Plus Cloud now integrates with ServiceDesk Plus as cloud-based reporting & business intelligence service instead of Zoho Analytics. SDF-103302 : In custom triggers, you can now edit custom notifications in HTML mode. In non-ESM setup, SDAdmins can configure DR from Admin > General Settings > HA Configuration. In ESM setup, OrgAdmins can configure DR from ESM Directory > General Settings > HA Configuration. When a primary server is down, the secondary server takes over the primary server functions and serves the application. DR works by implementing a hot-standby system. SD-104546 : ServiceDesk Plus crashes intermittently if Zia Category/Template prediction is enabled in build 13005 and later.ĭisaster recovery (DR) ensures availability of ServiceDesk Plus when a region or site is down during disaster. SD-103183 : In reply template list view, the number of records to display per page is reset after refreshing the page. SD-103796 : Error thrown while saving request closure rules in non-English setups. SD-103593 : OutlookAddIn is not loading properly if SAML is configured. SD-104050 : Unable to save Field and Form Rules if more than 100 values are configured in Remove Options action. 
SD-104752 : Throttle limit to access the following URLs in ServiceDesk Plus-Endpoint Central integration is reached:.SD-103898 : Unable to import users and assets from CSV files in non-English setups.SD-104197 : When a non-SDAdmin technician updates the impact and urgency of a request via sectional edit/inline edit, the priority does not load as set in the priority matrix unless the edits are saved.SD-103522 : When two requests are created from the same email for different support groups, history is not captured in one of the requests if any automation rules are configured.SD-103440 : In Add Request form, group and technician lists do not load properly if the number of sites exceeds 100.SD-104094 : Unable to fetch asset field value in the request details page using Field and Form Rules.SD-103063 : Technicians are not getting assigned based on technician auto-assign if the Assign technician only after Service Request approval option is enabled in the service template.
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